Mr. Jones Posted January 13, 2013 Report Share Posted January 13, 2013 Decided to visit the new store today, and hopefully have my tires balanced. I actually missed Derek when I drove in today, and was greeted by Greg. Crazy that someone as willing to go the extra mile for a customer as Derek found someone to keep that going in his absence. I've had an annoying vibration from a set of tires that nobody seemed to be able to cure. Greg made it his mission to personally solve this for me, and took the time to ensure it was done properly. He meticulously road forced each wheel/tire, sometimes dismounting each one several times and trying it in varied positions (which netted great results with these shitty tires). Needless to say, I drove away crazy satisfied, and no longer had that annoying shimmy which other shops failed to cure. Thanks so much for the professional service and going the extra mile. Can't wait to get new tires this spring, thanks guys! Quote Link to comment Share on other sites More sharing options...
Rgreen Posted January 13, 2013 Report Share Posted January 13, 2013 That's good man you really don't see many people going the extra mile to help get something fixed Quote Link to comment Share on other sites More sharing options...
TurboRust Posted January 13, 2013 Report Share Posted January 13, 2013 thanks for stopping in shawn, i'm glad we got it solved Quote Link to comment Share on other sites More sharing options...
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