Need a competitor for spectrum around here.
Due to working from home I must have fast, reliable, great internet service. However, spectrum is all we have. We do have any old TWC bundle that they cannot beat the price on, so we are stuck.
Our cable box was dying so we exchanged our box. They gave us a Spectrum box, it looks the same but will not work with our package.
And.... When I tried to exchange the box i was told I was not on the account as an authorized user. I offered to show them where I am online. Apparently, online is not the same as in store and my other half has to call them on the 800fucknwait30min line to have me added....really!?
I would drop our package but I need the internet and cannot afford disrupted service. Not to mention it is cheaper than alternatives around here.