OK, first thing I want to say is thank you to Mike at Riders Discount. He gave me one heck of a deal on this system and I couldn't be happier. I wanted this headset due to my SMH10 has some age on it, and it has served me well. Nothing wrong with it, just thought it was time for an upgrade. So the 10U is build for the Neotec, everything is exact fit, which made install a breeze. I had the SMH10 removed and the 10U installed in less than 20 minutes. I charged everything up and started playing with all the settings. I will say, the remote will take some getting used to, but it makes it so much nicer by keeping your hands on the bars. If your someone who keeps your hands towards the inside of the grip, you might have issues. My pinkie fingers naturally rest on the bar ends, so I had no clearance issues. The clamp does come pretty close to the clutch lever when squeezed in though. My phone paired right up no issues, connected to my dad's Sena 20s in intercom mode, no issues. My first ride out, i noticed how much quieter my helmet is without having the unit on the side. The speaker quality seems better than the SMH10 and plenty of loudness. I do not wear ear plugs, but it would be plenty loud enough even if you were. Overall, I am very happy with my purchase. Once again, thanks to Mike at Riders Discount for giving an awesome discount, and using my 10U for the photo shoot. Here are some pictures of the unit installed on my helmet and the handlebar controller.