I have yet to see any local shop offer Held gloves. I shop local for parts, but gear isn't that easy. I got a call from Held/Schuberth today, and the gloves are on back-order and mine were not repairable.. At first, I was bummed, but then they said I could upgrade to a different set of gloves. So I will now be receiving a pair of Held Airstream II's. Overall, I am happy with the outcome. From what I interpreted, they are dealing with a 3rd party repair shop and they are having issues.